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Solidarity in a Crisis – Out-of-Hours Peer Support


Solidarity in a Crisis supports people in distress by providing out of hours emotional support over the phone and in person. The service is run by Peer Supporters who have their own experience of facing and overcoming crisis.

By sharing life experiences, Peer Supporters can promote recovery and enhance feelings of belonging, especially for those who feel isolated. All the Peer Supporters are highly trained and receive on-going support. Their work exemplifies the project’s underlying ethos; that it is possible to approach a mental health crisis in a holistic and person-centred way. It has been an important part of this project to recognise that active and non-judgemental listening, love, and empathy can be very effective tools in supporting individuals experiencing distress and/or a mental health crisis.

This service is available in the borough of Lambeth, Southwark and Lewisham.

Contact Details

Freephone 0300 123 1922, Text on: 0788 9756 087 / 0788 9756 083



Certitude, 31-33 Lumiere Court, 209 Balham High Road, Balham, London SW16 7BQ

Other Info

Opening times:
Mon - Fri 6pm to 12 midnight. Saturday & Sunday 12 midday to 12 midnight


Disabled Access:


Other information:
Accept referrals from: Community Mental Health Teams, Inpatient Wards/Discharge Coordinators, Self-Referrals, GPs, Community Option Teams, Statutory and Voluntary agencies. Part of Certitude, a registered charity.

Last updated:
10th May 2017